JOB SUMMARY

The Product Manager is responsible for the development, commercialisation, delivery and implementation of products within Financial Markets (FM), including infrastructure and platforms supporting the products. To drive product development and business growth for Financing & Securities Services in Taiwan

RESPONSIBILITIES

Strategy

Product Innovation and Strategy
•    Manage and grow FM products revenue across Financial Markets
•    Review and optimise existing products, platforms and processes to ensure leading market position
•    Develop product strategy for products under management to meet global objectives, in line with the overall FM strategy (e.g., sustainability agenda, digital strategy)
•    Drive continuous product enhancements, key client conversations and co-create product solutions with key clients
•    Work closely with Trading, Sales and Structuring teams in identifying business opportunities, translating ideas into products, defining structure features (e.g., domicile, regulatory, liquidity), conducting competitor research and defining pricing strategy
•    Work closely with Regional teams to drive product sales and delivery
•    Manage and develop external partnerships to enhance products offering and client experience
•    Keep abreast with industry developments and market trends to enhance product offerings 

Product Marketing
•    Drive product placement strategies, leveraging our footprint and building on CCIB industry focus
•    Develop appropriate sales and marketing material, including pitchbooks, product sheets and educational information 
•    Assist the training of FM Sales staff and RMs in relevant FM products and platforms
•    Represent the Group and FM product strategy to internal and external stakeholders, including media, clients, regulator and industry associations

Technology 
•    Work with Technology and Operations to design and implement platforms / ecosystem to support FM products
•    Keep abreast of and utilise emerging technologies and innovations to improve product offerings and meet evolving client needs

Business
•    Understand the needs of customers and prospects and assist to implement structures and solutions to meet these needs. 
•    Collaborate with operations, client servicing and implementation teams to improve overall service standards and to ensure that quality of service to customers remains superior. 
•    Maintain high level client interaction. 
•    Review local regulations pertaining to securities market movements, and construct product ideas and communicate to the wider teams.

Processes
•    Ensure that country product managers maintain the product programmes and database as per zero tolerance guidelines. 
•    Provide support to operations ensuring internal audit standards are followed and reflected in process guides. 

Risk, Regulatory and Governance
•    Ensure credit, operational, legal, regulatory, reputation, compliance are held to the highest standards of risk management (at a product and enterprise level as relevant) 
•    Keep abreast with regulatory changes to ensure FM products are compliant with relevant risk management guideline an provide advisory support to clients.

Key Stakeholder
Internal
•    Client Coverage 
•    Group and Regional Product
•    FSS Sales and RMs
•    Risk Manager
•    Functional teams and functional partners, CFCC, Legal, SSO
 
External
•    Key clients and potential clients
•    Key market participants, i.e. key brokers/dealers, industry group
•    TWSE, TDCC and CBC
•    Trust Association

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

•    Education: Bachelor or Master    
•    Licenses: Trust License    
•    languages: Fluent in English & Chinese,  Taiwanese preferrable

Role Specific Technical Competencies
•    Agile Project Management
•    Executes projects by managing stakeholder engagement, resources, risk, budgets and resolving problems using Agile methodologies.
•    Industry Knowledge
•    Understands and formulates the Bank’s perspectives on the intricacies of key client industries (e.g., trends, directions, major issues, regulatory considerations, trendsetters).
•    Partnership Management
•    Builds cooperative partnerships with internal and external stakeholders within the Bank and the broader financial services sector, leveraging relations to meet the Bank’s objectives.
Pricing
•    Utilisespricing scenarios and valuation models to identify optimal pricing levels and develop commercially viable pricing strategies for products and solutions.
•    Product Design and Development
•    Designs, builds, and develops new products / services from concept through to production and post production refinements.
•    Understands the end-to-end client journey, adopts a human-centric mindset and incorporates user-experience design principles into product development.
Sales
•    Leverages diverse tools and techniques to understand the needs and motivations of clients, prepare and present pitches / proposals to recommend products / services and close deals.
•    Identifies cross-selling and upselling opportunities and creates additional sales.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.