Key Responsibilities

• Strengthen Sales Scorecard and direct sales to the right behaviour in line with RB strategic focus
• Build timely MI to support sales performance management
• Support the PIP guidance and process
• Ensuring that governance frameworks and controls are being considered thoroughly and maintained throughout the change process.
• Provide analytics and customer insights to support business decisions and better targeting via delivery of:

• Customer segmentation
• Acquisition/X-sell/Deepening/Usage targeting
• Behavioural modelling
• Customer and product profitability analyses

• Co-work and coordinate with Country business teams and Group RA on leads planning and monitor execution of leads campaigns.
• Ensure the team adhere to Group/Country policies, processes, standards and guidelines related to the function.
• Maintain awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Skills and Experience

• Functional knowledge
  • Enhanced retail banking products and customer segment knowledges
  • Market and competitor knowledges
  • Strong analytical skills
• Strong Inter-personal skills and ability to influence and collaborate with related stakeholders.

Qualifications

• University / College degree, or equivalent / better
• At least ten years of relevant experience in a sales or financial industry experience
• Languages – Fluency in English and Mandarin

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.