Job Summary

•    Responsible for working with the Global Account Manager (GAM) and, where relevant, the Regional Account Manager (RAM) to deliver the SCB network to our clients. 
•    Accountable for revenues, profitability and risk acceptance (AML, CDD and Credit) of the clients they cover at a country level. 
•    Responsible for executing country account plans of the clients they cover, establishing and maintaining an understanding of the client and their needs and steering the client relationship along with the relevant GAM or RAM where applicable. 
•    Work collaboratively with the GAM, RAM, and product partners to provide well-designed solutions that meet  client needs
•    Where applicable may be required to supervise and manage the work of other Relationship Managers (RMs). 
•    Acts as a champion of the Bank’s brand, culture, and conduct standards

Key Responsibilities

Strategy
Awareness and understanding of the Group's business strategy and model appropriate to the role.

Business
•    Actively identify client needs across a full range of relevant products, originate new business by capitalising on bank competitive attributes (e.g. Network). 

•    Maximise the returns to the Bank whilst maintaining focus on client outcomes, and strengthening and deepening relationships at senior and operating levels in clients 

•    Ensure that product knowledge is continually developed and up to date e.g. credit, FX, cash, and trade.

•    Stay abreast of and anticipate the developments in markets in which their clients operate

Processes

•    Proactively manage the designated client portfolio to ensure:

o    Risks are appropriately identified and managed.
o    The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
o    Key regulatory risks and concerns are raised through the governance framework and with Banking management  
o    Adhere to relevant sales disciplines in accordance with CIB standards e.g. Account Planning, Call Reports, Deal Pipeline Management, and static data management

People & Talent
•    Ensure the provision of ongoing training & development of team with effective supervision in place to mitigate any risks.
•    Employ, engage and retain high quality people, with succession planning for critical roles.
•    Set and monitor job descriptions and objectives for direct reports . Provide feedback and rewards in line with their performance against those responsibilities and objectives.

Skills and Experience

Risk Management
•    Take the initiative regarding regulatory, reputational and ethical matters, and provide proactive advice to clients on these issues 
•    Embed the Group’s values and code of conduct and ensure adherence to the highest standards of ethics and compliance with relevant policies, processes and regulations, both personally and (where relevant) among team members. 

Governance
•    Awareness and understanding of the regulatory framework in which country operates, and the regulatory requirements and expectations relevant to the role.

•    Responsible for challenging colleagues effectively on regulatory and ethical or conduct issues and working effectively with regulators in an open and cooperative manner. 

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead the Global Subsidiaries Taiwan team  to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
•    Comply with the policies/regulations by Financial Supervisory Commission R.O.C. (Taiwan), Central Bank, and The Bankers Association of the Republic of China.

Qualifications

• Bachelor degree in Banking or Finance preferred 
• Ideally 15+ years experience in banking or other relevant environment
• Proficiency Test for Bank Internal Control and Audit (銀行內部控制與內部稽核測驗)
• Basic Test on Financial Markets and Professional Ethics (金融常識與道德)
• Chartered Financial Analyst (equivalent to Certification Test for Financial Derivatives Sales Personnel (衍生性金融商品銷售人員資格測驗)
• Proficiency Test for Trust Operations Personnel (信託業業務人員信託業務專業測驗)
• Corporate Credit Risk Management Certification (“CCRMC”), to be obtained within 1 year after onboarding
• English and/or local language skills as relevant to country requirements
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.