Job Summary

•    Manage ER Products and Processes: Disciplinary Management, Concern Management, Collective Consultation, Performance Improvement Planning, Redundancy and others.
•    Education and Training of HR and People Leaders
•    Defining and managing employee-related risk across the country
•    Translation of country legislation and regulation into pragmatic actions for country team

Responsibilities:

Strategy

•    Shaping country behaviors and culture through protecting the Bank against employee-related risk by: 
•    Ensuring that the relationship between the Bank and its employees is managed appropriately within the Group ER and Conduct framework underpinned by clear standards and ultimately by relevant employment law.
•    Effectively managing key external stakeholder relationships with employee representative bodies, legal firms and local labor ministries (where relevant locally).

Business

•    Champion ER’s purpose and vision – be a brand ambassador for ER and the ER agend

Processes

•    Manage ER Products and Processes: Disciplinary Management, Concern Management, Collective Consultation, Performance Improvement Planning, Redundancy and others
•    Disciplinary and Grievance Management: Adhere to the global process and standards for Disciplinary and Grievance Management (except where local dispensations or variations have been approved) including management of relevant: investigation(s), meeting(s), outcome delivery, appeals and misconduct flagging.
•    Support the management and execution of projects (volume based exercises) related to Disciplinary Management.
•    Manage informal issues/grievances with a view to preventing them from becoming a formal case.
•    Provide underperformance management and PIP process advisory support to People leaders, such as options to manage underperformance, terminations arising from a PIP, management of issues raised during a PIP.
•    Redundancy: Support HRBPs and People Leaders with large scale restructuring and redundancy projects, and provide advice on complex 
•    high risk redundancy situations. Support and drive the country collective consultation agenda.
•    Support management of the Bank’s relationships with employee representative bodies.
•    Ensure appropriate collective agreements are implemented where appropriate.
•    Support the country’s Management team to manage collective disputes and diffuse business disruptions.
•    Support the execution of country and regional Conduct agenda.
•    Support the regulatory references process. Review and where required, sign off ER related documentation produced by ER Operations, such as regulatory references to ensure accuracy.
•    Play relevant support and advisory role in relation to Close Personal Relationships and Multiple Functions.
•    Support for reviewing, promoting and supervising employee welfare business and planning, custody and utilizing employee welfare fund for EWC

People & Talent

•    Education and Training of HR and People Leaders
•    Proactively update HRBPs and People Leaders on recent employment law legislative changes and developments. 
•    Support development of products, policies and processes to up-skill People Leaders in effectively dealing with ER matters

Risk Management

•    Defining and managing employee-related risk across the country
•    Identify, assess, and monitor country ER process risks in line with overall operational risk management framework
•    Create and implement suitable actions to mitigate identified risks.
•    Understand current local employment and discrimination law in local and international jurisdictions, together with employee trends to anticipate and minimize employee related risks.
•    Support management of any relevant country Standards and process dispensations as may be required.
•    Proactive analysis and guidance on ER trend

Governance

•    Translation of country legislation and regulation into pragmatic actions for country teams
•    Build external networks and remain up to date with legislative change and developments and be viewed both internally and externally as an expert in the ER field.
•    Collaborate with HR Legal and Compliance and/or external legal counsel for advice and decision on interpretation of local laws and regulations and ER policies, procedures, cases in-country.
•    Primary accountability (where relevant) for communicating with local labor ministries on Employee Relations matters, and HR related policies and procedures.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

•    Country/Business Management Groups ; People Leaders
•    Global ER colleagues
•    Country Head of HR/Country HRBPs
•    HR Legal
•    Country Financial Crime Compliance
•    Unions
•    Legal firms
•    Labour Department

Other Responsibilities

•    Embed Here for good and Group’s brand and values in Taiwan; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures and support ad-hoc projects from Taiwan HR team
 

Qualifications

•    Licenses: 金融市場常識與職業道德, 銀行內部控制與內部稽核
•    Languages :Mandarin, English  

Skills and Experience

•    Employee Relations
•    HR Legal and Regulatory environment
•    Confidential Investigations
•    Industry Knowledge
•    HR: Policies, Standards and Procedures
•    Human Resources Consulting 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.