Job Summary

Strategy
The Director, Training, Learning & Development, will support the Head, , Compliance, Financial Crime and Conduct Risk CFCR P&P, Learning, Reg Change, and PRM in:
•    Delivering a world-class participant experience by ensuring high quality delivery of AML, Sanctions and Compliance training to all businesses and functions in the Americas.
•    Executing Training Needs Analysis and developing Training Plans.
•    Create training content for various CFCR topics.
•    Managing projects to implement and enhance the CFCR Training strategy. 
•    Driving for efficiency across learning solution practices end-to-end by ensuring consistency and adherence to the Bank’s learning standards.
•    Ensuring that group learning standards are followed in the design, management, delivery, tracking and evaluation of all CFCR learning programs.
•    Lead engagement with Group colleagues on the delivery of in country training programs.
•    Preparing and delivering training presentations to management.
•    Reviewing Group owned training content as needed.
•    Prepare materials for regulatory exams and internal audits.
•    Engage with external vendors to deliver training.
•    Prepare management reports. 

Business
•    Consultation with business sponsors in partnership with the Head, CFCR P&P, Learning, Reg Change, and PRM to assess development needs, work with Line Trainers to design and deliver learning solutions aligned to specific needs and to Group Learning standards.

Learning Solutions Management 
•    Supporting and contributing to the CFCR Training Strategy in the Region and its component parts, including managing end-to-end solutioning to ensure new learning solutions are developed and delivered on schedule, within budget, ensuring good governance and implementation.
•    Leading the development of training projects. Monitor and ensure that the development of curricula are in line with the CFCR Training strategy. 
•    Expand the reach and scale of our learning products though the utilization and promotion of learning technology.

Key Responsibilities

Processes
•    Responsible for ensuring administrative activities for pre and post training interventions are managed and training records are maintained and reported in an accurate and timely manner.
•    Support the delivery of regulatory requests through timely fulfilment of training material and record. 
•    Ensure management of and adherence to timelines and manage any third parties, both internal and external, to effect delivery on a timely basis.
•    Ensure that quarterly Group reports/management updates on Americas CFCR Learning are completed in the required timeframes. 
•    Prepare periodic reports and presentations for senior managers and other key stakeholders, as necessary.  
•    Maintain oversight for logistics and communications for all CFCR Americas learning programs.
•    Understand Group CFCR initiatives and local requirements in rolling out updated or new programs to comply with current industry and regulatory requirements.
•    Align with key internal stakeholders including HR Learning Delivery, relevant Programme Managers and Business / Operational Heads
•    Incorporate into CFCR Learning Calendar the active promotion and communication of learning tools, products, and processes to educate, excite, and build commitment to the CFCR Learning Agenda

Stakeholder Engagement
•    Build relationships with Finance and Global sourcing to promote smooth resolution to vendor issues.
•    Build relationships with CEO’s office, BPMs, EAs, PAs, Office managers to promote speedy resolution to learning or training related issues.
•    Support the identification of the right employees/nominees for various AML/BSA and Compliance programs to ensure optimum identification, reporting, and completion.
•    Cultivate and manage relationships with members of Group Internal Audit (GIA), Second Line Assurance (2LA), ITO, Group CFCR Learning, and other key stakeholders to resolve obstacles and enable effective design and deployment of learning products.
•    Participate in, and where appropriate initiate and coordinate, engagement activities for early involvement in relevant Group CFCR Learning Projects and rollouts.
•    Where necessary, work with the Group Learning teams to coordinate Group CFCR programs held in our Region.

Day-to-Day Tasks

Risk Management
•    Assist with the review of internal procedures.
•    Maintain proper record keeping on all learning program related documents.
•    Identify and escalate issues to senior management as required.
•    Actively review learning tagging population to ensure all individuals in scope for respective courses are appropriately tagged. 

Governance
•    Ensure records for CFCR Learning are Audit Ready - all Audits / CFCRA reviews are cleared within stipulated time frames.
•    Engage SMEs for the creation and updates of learning content.
•    Oversee the rollout of the Americas CFCR Learning Calendar in partnership with Head, CFCR P&P, Learning, Reg Change, and PRM Lead and coordinate learning related activities within CFCR to ensure end to end learning delivery.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

•    Applications, Database and Research
•    Compliance Policies and Procedures
•    Manage Change
•    Manage Projects
•    Collaboration
•    Communication
•    Critical Thinking
•    Ethics and Integrity
•    Self Management
•    Stakeholder Management

Education     

•    Bachelor’s degree from an accredited institution
•    CAMS Certification preferred 
•    5+ years of direct experience in managing the execution of training or other complex projects in a global organization

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 100,000 USD to 150,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations.

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers