JOB SUMMARY

The Quality Control Manager will lead a team responsible for executing and managing the quality control process, focusing on addressing financial crime and money laundering risks using a risk-based approach. The role involves publishing quality control results, leading discussions with investigative teams on identified exceptions and trends, and adhering to deadlines through effective workflow planning. The Manager will also participate in regular business meetings to provide updates on Quality Control Outcomes (QCO).

KEY RESPONSIBILITIES

- Regulatory Compliance: Inform senior management and relevant regulators of serious regulatory breaches or risk tolerance breaches, ensuring quick remediation or cessation of activities.
- AML Monitoring: Understand the technical aspects of Anti-Money Laundering (AML) monitoring systems and case management.
- Quality Control Collaboration: Share QC outcomes, including supervisory checks, with the Operational Risk testing team for CST/KCI performance.
- Support & Strategy: Ensure adequate resources, processes, tools, frameworks, and systems for FCC controls within the team.
- Business Awareness: Maintain awareness of the wider business environment, including economic and market trends affecting the Group.
- Leadership & Talent Management: Provide leadership and coaching to direct reports, promoting a culture of openness, trust, and risk awareness. Ensure the team is adequately resourced and roles are well defined.
- Risk Management: Identify and escalate potential risks and issues, propose control improvements, and analyze data to report emerging risks.
- Governance: Account for and escalate serious regulatory breaches or risk tolerance breaches to senior management, ensuring appropriate actions are taken.
- Reporting: Analyze QCO results, report key trends, and assist in the reporting of key regulatory or audit action items.
- Regulatory Compliance: Inform senior management and relevant regulators of serious regulatory breaches or risk tolerance breaches, ensuring quick remediation or cessation of activities.
- AML Monitoring: Understand the technical aspects of Anti-Money Laundering (AML) monitoring systems and case management.
- Quality Control Collaboration: Share QC outcomes, including supervisory checks, with the Operational Risk testing team for CST/KCI performance.
- Support & Strategy: Ensure adequate resources, processes, tools, frameworks, and systems for FCC controls within the team.
- Business Awareness: Maintain awareness of the wider business environment, including economic and market trends affecting the Group.
- Leadership & Talent Management: Provide leadership and coaching to direct reports, promoting a culture of openness, trust, and risk awareness. Ensure the team is adequately resourced and roles are well defined.
- Risk Management: Identify and escalate potential risks and issues, propose control improvements, and analyze data to report emerging risks.
- Governance: Account for and escalate serious regulatory breaches or risk tolerance breaches to senior management, ensuring appropriate actions are taken.
- Reporting: Analyze QCO results, report key trends, and assist in the reporting of key regulatory or audit action items.

QUALIFICATIONS

- Education: Bachelor’s degree in Business, Finance, Economics, Economic Crime Investigation, or related field from an accredited institution; an advanced degree is advantageous.
- Experience: 1-2 years in a large multinational financial institution, consulting firm, or law firm. Experience in AML, Sanctions, CDD, Anti-Bribery, or SAR processes is preferred.
- Skills:
  - Strong understanding of financial crime compliance regulations and global procedures.
 - Ability to interpret complex information and conduct thorough research and analysis.
 - Excellent communication skills, both written and verbal.
 - Leadership and motivational skills, with the ability to foster positive team communication.
 - Personal agility and a solutions-oriented mindset.
- Certifications: CAMS certification preferred.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

Expected annual base pay range for the role is 73,672  -  106,415 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations
Visit our careers website www.sc.com/careers

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.