Job Summary
Strategy
• To build and maintain strong client relationship, driving upsells and cross-sells to achieve revenue targets.
• To assess client-needs and strategic portfolio management to cultivate long-term, mutually beneficial partnerships.
• Drive the Account Planning Process/Strategy ‘Deep Dive Sessions’ along with RM.
Origination:
• Sales Pitch:
• To do Sales pitch (including RFP). This includes - Pitch book preparation, Research into industry trends, to obtain inputs from network/key stakeholders.
• Support RM and Credit Analyst and prepare briefing notes for key senior management discussions.
• Originate New Business:
• To generate new leads/identify new business opportunities (cross sell other bank products etc) to grow the business by collaborating with product partners within the current groups.
• Keep abreast of developments in the local business environment to spot business opportunities.
• To identify, solicit and acquire new corporate clients in line with approved corporate strategies for Assets, Liabilities, Trade and Treasury Sales.
Key Responsibilities
• Origination of flow business across the network locations:
• To work with the relevant FAM teams in network locations to originate/increase flow business.
• Grow business: This includes-
• Following up with clients to increase cash flows in the account like export collections and import payments, Bills collection, FX booking, ODI payments, Royalty payments and Dividend payments etc.
• To build up CASA balances.
• Collaboration with Wealth and Retail Banking:
• Facilitating other lines of business in exploiting business opportunities through referrals to Wealth and Retail Banking, focus would be on employee banking leads, private banking leads etc.
Portfolio upkeep
• Maintain & manage an assigned portfolio with existing corporate clients to retain & grow their banking relationships in a profitable manner and in line with assigned business growth targets.
• Identify clients that need to be classified as Early Alert with Credit / Credit Analyst / SAG.
• On-going client engagement and vigilant monitoring of client performance with a deep understanding of the client’s overall industry business, performance and outlook.
• Ensure accuracy of revenue / returns on RWA.
• Information owner of all portfolios related MIS – PMI (Client Revenue Report), RWA, call reports, CDD
• No revenue leakage/RoRWA: Ensure all the fees are being booked and revenue are recognized in PMI and RoRWA is correctly reflected in PMI. Resolve any revenue/fee/returns recognition issues by engaging with internal stakeholders such as Finance, CPM, back-office teams, etc.
• Prospect creation: To create prospect in system and complete RMR (RM Review).
• Credit Monitoring/Support:
• To work together with credit analyst team on credit monitoring and timely submission of UFCEs, monitoring EWS etc.
• To prepare EAF (Enterprise Appropriate Form) in system and ensure no overdue EAF.
• To prepare GCAF/RCAF (Group Capital Allocation Form / Regional Capital Allocation Form), do Deal returns calculations and pricing analysis.
• Deal Management:
• Proactive engagement and management of internal deal teams (all relevant product and functional partners) for complex transactions.
• To work with all the stakeholders/clients and take all the requisite steps to accelerate deal conversion.
• Deal pipeline maintenance.
• Preparation of deal approval submissions.
• Ensure completion of relevant documentation, fulfilment of deal conditions and monitoring post fund disbursement.
• Deal sensitivity: To Ensure all sensitive deal information is managed and treated confidentially.
• Stakeholder management:
• To establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.
• ARM to step in and arrange pending documentation from client like stock statement, insurance policies, valuation report, KYC etc in case CMF is not getting the same despite various follow up.
• Complex FEMA transaction: Understanding regulatory changes – be the first point of contact for client for FEMA related discussion. To support highly complex cross border transaction where we act as Authorized Dealers (AD).
• Client’s visits:
• To make regular visits to clients for both monitoring and business generation purposes and to establish good liaison with customers for their day-to-day banking requirements. To log call reports into system (within 24 hours of the client meeting) and update the deal pipeline.
• Factory/Site Visit: To conduct / co-ordinate periodic site visits and to attend consortium meeting.
• Monitoring of Sensitive Groups: To complete Annual CEO review and risk acceptance (where needed) of all GSC booked in a country or region. Also, to close agreed risk triggered timely.
• Internal/Group audit: Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank.
• Half yearly current account remediation: To confirm revised category of the clients based upon change in banking exposure. Hold placement/closure will be performed by CMF.
• CDD related aspects: To get the Sanction Risk Assessment Form (SRAF)/CDD approved. For FCC trigger cases, to agree further actionable with FCC within the agreed timeframe.
• External rating: To ensure client is external rated to take local RWA benefit.
• To attend Legal Enforcement Agencies: To attend only if warranted and required.
• Single point client contacts for all client requirements – New products, enhancement of limits, handling escalations etc.
Documentation
• Negotiation of Non-Standard/Standard credit documents/Passport documents: Liaising / Preparation of non-standard complex bilateral documents/Syndication documents with External Counsel and with internal team including CDU, Legal, Compliance, Credit and Product Partners. For any negotiation prepare justification and seek Empower Approver's approval. Ensure quick turnaround time for time bound disbursement for faster on-boarding/deal execution.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.