Job Summary
• Team member of Central Trade Testing team responsible for User Acceptance Testing across TP systems including TradeXpress
• Work closely with UAT Manager / UAT Trade Head
• Work closely with the UAT team to ensure ZERO PRODUCTION DEFECT in respect of Projects / enhancements being tested
• Work closely with the Trade Operations, Risk Project and constantly keep the UAT team well abreast of BAU developments / GDOIs etc.
• Work closely with Project team in ensuring smooth and timely execution
• Participate in EPIC / Demos / BRD as well as in FSD walk thru’.
• Take active part in Defect Management calls and give proper inputs for DSRs.
• To prompt red flags and update stakeholders of potential delays.
• Be responsible for Test Automation
• Work closely with all stakeholders in the new initiative ‘Trade Express’ and any other Project being assigned
• Work closely with Training team in providing training to Trade Operations staff
• Be responsible for getting UVT nominations and Assist all UVT users during UVT window for all production & enhancement release including Tx
Key Responsibilities
• All artefacts for Testing are prepared, updated and uploaded in share point.
• Ensure testing density
• Ensure proper update of JIRA while closing defects raised
• Prepare Test cases and ensure Traceability and coverage
• Ensure Test packs are updated properly and in full
• Ensure Test Automation scripts are prepared and updated periodically
• Maintain production defect logs related to every Software release
• Take part in Country Connect Calls held by PSS. SPOC for all system related issues relating to Tx both transactional and thematic,
Strategy
• Demonstrate awareness and understanding on the Group’s business strategy and model as it relates to Trade Finance Operations
• Align with Group’s trade finance strategic goals and objectives
People & Talent
• Foster a collaborative and inclusive work environment that promotes teamwork, knowledge sharing and professional growth
• Self-learning and initiative in leveraging available training to learn new products outside of initial product assignment to further grow and develop expertise and capabilities
• Lead by example and demonstrate behaviour consistent with the bank’s culture and values
• Support development and training of new team members to ensure a high overall level of expertise and competency
• Provide guidance, mentorship, and coaching to new team members to enhance their performance and career development
Risk Management
• Act as the first line of defence in risk management and identification of risk in course of daily operations.
• Comply with procedures and operating instructions as well as internal guidelines and policies which are designed to mitigate risk.
• Ensure error free processing complying with documented procedures and operating instructions.
• Identify, highlight and escalate concerns appropriately to allow risk to be adequately managed.
• Contribute to and support process improvements for operational risk management.
• Implement and maintain effective control mechanisms to monitor and manage operational risks.
Governance
• Comply with Group Policies and Procedures.
• Comply with Local policies and procedures that may be applicable
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [GBS Trade Operations team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Vice President, UAT, Trade Testing
• Regional Heads of GBS Trade Operations
• Project Managers
• Trade Group and Products Team
• Development / Delivery Team
• TDE Team
• PSS Team
Other Responsibilities
• Embed Here for good and Group’s brand and values. Perform other responsibilities as may be assigned from time to time by the supervisory Chain;
Skills and Experience
• Operations – Back Office
• Banking Products (Trade Finance)
• Anti-Money Laundering Policies and Procedures
• Service Excellence
• On-Line Transaction Processing tools
• Process Improvement
Qualifications
• Minimum level of education to degree level or equivalent
• Experience of managing testing within a large complex organization
• Experience of all stages of testing
• Experience of functional and non-functional test analysis
• Experience in Agile Methodologies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.