Job Title Here Experience Director

Title: KYC and CLM SME
Tianjin, CN
Job Summary
Work within the CEE Hive to drive change delivery and implementation across the end-to-end client lifecycle, particularly covering KYC
This role provides SME Design Expertise and Design Leadership for KYC processes across CIB. The role requires contribution of expertise and vision towards definition of the North Star for CIB’s CLM processes. Some of the key responsibilities of includes, but are not limited to, providing SME knowledge to drive optimization of the design process. Providing, documenting key requirements for the delivery of the strategic CLM journey.
Strategy*
Click or tap here to enter text.Work to drive change across the end-to-end client lifecycle, including coverage of AML, KYC, Tax and FM regulations
Business*
The KYC and Operations SME will contribute towards the development process for a transformation project through elicitation, analysis, specification, and verification of multiple levels of requirements (business, stakeholder, solution).
Processes*
- Provision of industry SME expertise to the CLM programme
- Developing, owning and elaborating on KYC requirements for the programme
- Present key product enhancement ideas to various stakeholders and identifying areas of product improvement
- Obtaining stakeholder buy-in and signoff on requirements
- Acting as a single point of contact between development, design teams and business stakeholders
- Adjusting and improving each iteration of the product before release
People & Talent *
The role will work with various stakeholder groups to deliver the best in class product.
Risk Management*
Ensure risks to project milestones are highlighted at appropriate forums
Governance *
Adhere to all internal and external regulations
Regulatory & Business Conduct *
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.