Key Responsibilities

Strategy
•    Wealth Solutions Operation Department (herein “WSO”) is at the heart of Wealth business and bridges various stakeholders to work as one. The department is responsible to setup the products internally, execute, clear, settle the transactions, and resolve any problems derived from above activities. The department is also accountable to engineer and perform control processes to remediate the inherent risk in operational activities and to drive the efficiencies and digitalization at the same time. 

Business
•    The role is setup under “Wealth China Settlement” team to provide operational support to products including but not limited to: Mutual Funds, Structure Deposit, QDII-Bond, QDII-Structure Notes, Bank Assurance, Wealth Management Product in the scope of China Wealth; or to support the Equities and Treasury product in the scope of HK Wealth.
•    The role is to lead daily business and its derivative jobs if applicable; and need to ensure accuracy and timely completion for trade and settlement. The role is required to maintain the department’s knowledge for cross product and is designated to deliver expert services within work scheme, such as process review and internal training, etc.
•    The role is to drive the project with product and technology to ensure new business need is well implemented.

Processes
•    The role is to lead daily business and its derivative jobs if applicable; and need to ensure accuracy and timely completion for trade and settlement strictly following service standard. The role is required to maintain the department’s knowledge for cross product and is designated to deliver expert services within work scheme, such as process review and internal training, etc.

•    The daily business is including but not limited to:

•    Products setup in the system
•    Transactions delivery and data maintenance
•    Confirmation and payment processes
•    Reconciliation and other control processes
•    Liaison with stakeholders for the exceptional cases
•    Regulatory reporting support
•    Cooperation with product managers and technology to drive projects.
•    Ensure to report line manager all irregular issues and potential risk on time.
•    Cross support according to business and team requirements.

People & Talent
•    Quick learner with proven academic record
•    Being logical and analytical, good reasoning ability
•    Team player and open mindset
•    Good common sense 
•    Self-driven and diligent
•    Proficient English skill is preferred
•    Experience in Financial industry or banking Operations is preferred 
•    Entry-level coding skill (e.g. VBA or SQL) is a plus

Risk Management
•    Follow the code of conduct strictly and manage risk and compliance as part of role.

Governance
•    Follow the code of conduct strictly and manage risk and compliance as part of role.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Product Managers; Operations; Process and Delivery; Risk Controller; Project Manager, etc. 

Other Responsibilities
•    Embed Here for good and Group’s brand and values in [GBS China WRB Wealth China Settlements]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Skills and Experience

•    English Skills
•    Microsoft Office(Excel, Word, PowerPoint, etc.)

Qualifications

•    Certifications: Fund Qualification Certificate
•    Languages: Chinese; English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.