JOB SUMMARY
BPM will be directly supporting CEO / Head of Client Coverage. The BPM responsibilities include:
•    Support the development and implementation of various projects or strategies for the business growth. 
•    Ensure end-to-end corporate governance be in place.
•    Assist CEO / Head of Client Coverage to maintain a sound portfolio and ensure business be conducted in compliance with the internal and external regulation to protect the bank’s reputation. 
•    Support CEO / Head of Client Coverage to drive various business initiatives to the achievement of business targets.

RESPONSIBILITIES

Strategy
Support the CEO / Head of Client Coverage to:
•    Align and promote strategic agenda in Japan, involving the understanding of the Bank’s strategic intent covering customers, our people, communities, investors and regulators.
•    Develop and manage high level strategic business initiatives, and coordinate the business plans, processes, and people in support of these initiatives.
•    Develop, drive and coordinate strategy in Japan; including strategy implementation, identifying and analysing strategic opportunities, identifying gaps and actions to deliver on those opportunities.

Business
Support the CEO / Head of Client Coverage to:
•    Drive delivery of the country “Collective Agenda” and the country plan, overall budget, financial and other performance targets
•    Facilitate an integrated “One Bank” approach across the business and support functions. 
•    Ensure the country infrastructure is in place to support the business growth (people, facilities, technology, and processes), working with CEO to recommend resource allocation.
•    Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management within the country.
•    Obtain market information and assist CEO to set country business strategy. This includes liaison with business heads to collect updated business strategies and align them to create country strategy.

Co-lead:
•    Closely monitor the development, implementation and performance of business-critical issues. Drive regular business review meetings, conduct proactive data analysis on all metrics, including monthly financials, pipeline, budgets, audit reports and etc.
•    Provide business management, coordination, and project management support.
•    Work with senior managers within the business and other support functions to ensure a global standard approach to issue resolution.
•    Plan and monitor annual revenue and cost budgets.
•    Ensure business be in compliance with Group policies including operational risk framework, compliance risk monitoring, AML and all aspects of corporate governance.

Processes
Support the CEO / Head of Client Coverage to:
•    Set country scorecard target and monitor and track the progress by coordinating with business and functions. 
•    Be in charge of budget for CEO Office / Client Coverage. (Budgeting and monitoring) 

People and Talent 
Support CEO / Head of Client Coverage to / with:
•    Develop and embed in the country a high-performance culture.
•    Talent management, employee engagement, resource planning and productivity effectiveness.

Risk Management
Support CEO / Head of Client Coverage to / with:
•    Work with Country Management Team (CMT) members and other key stakeholders (Country / Region / Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.
•    Operational Risk Management. 

Governance 
Support the CEO / Head of Client Coverage to / with: 
•    Implement sound controls and consistent governance operating model and processes across Japan to ensure adherence to the global standard governance procedures within the Bank, as well as adherence to local regulatory requirements. 
•    Be able to provide analytical interpretation of information relating to country, business and functional performance in Japan that is relevant to governance priorities.  
•    Serve as a Secretariat for CMT and ensure the effectiveness of the CMT (including meeting materials), working closely with Corporate Secretariat 
•    Ensure timely communication of changes to the regulatory environment and internal policies from relevant internal stakeholders.
•    Maintenance of Japan Governance Manual
•    Maintenance of Government & Regulatory Relationship Plan

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Communication 
•    Act as the main contact and information source for CEO / Head of Client Coverage. Manage internal and external lines of communication.  

Key Stakeholders

•    Japan Country Management Team (CMT) members
•    Client Coverage Relationship Managers
•    Regional / Cluster and Global Business Planning Managers and Chief of Staffs

Qualification
•    Education     Bachelor’s degree in banking or finance preferred
•    Training     Ideally 3+ years’ experience in banking or other relevant environment    
•    Certifications     Ideally 3+ years’ experience in banking or other relevant environment
•    Languages     Japanese (business level JLPT N1 above) and English (business level)

Role Specific Technical Competencies
•    Communication skills both in English and Japanese
•    Analytical and interrogation skills
•    Organizational skills
•    Networking and Interpersonal skills
•    Project management skills
•    Multiple deliverables management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.