JOB SUMMARY
The Operational, Technology and Cyber Risk (OTCR) within the Risk function, is the second line of defence (2LOD), and provides independent challenge, guidance, and oversight of first line of defence (1LOD) risk management.
Country OTCR Manager role requires support to Country Chief Risk Officer (CRO) who also covers the Country Head, OTCR, to provide Operational Risk management for Japan, which also covers support to ICS and Technology matters which impact Japan business. Besides supporting the Country Head, OTCR Japan, the role will also be supporting Functional OTCR matters outside of Japan, subject country to be further discussed / agreed.
This position also covers Enterprise Risk Management and is to support Country CRO to ensure risk governance and control framework are operating effectively, within risk appetite, and in line with internal frameworks and policies, as well as statutory and regulatory requirements across all principal risk types set out in the Bank’s Enterprise Risk Management Framework.
The role includes the maintenance of good level of understanding of the latest regulatory requirements which are of relevance to the Risk function.

RESPONSIBILITIES

Strategy
•    Awareness and understanding of the Japan’s and Group’s business strategy and model, supporting the identification of emerging risks.
•    Maintain good level of understanding of the latest regulatory requirements which are of relevance to the Risk function

Business
•    Awareness and understanding of the wider business, economic and market environment in which Japan and the Group operates, supporting the identification of emerging risks.
•    Being a trusted Risk partner to the stakeholders and effectively challenge where needed.

Processes
•    Prepare/collate papers, information packs and presentations as required by the Country CRO for relevant meetings as required.
•    Support Country CRO in the management of relationship and supervisory interface with regulators.
•    Support Country CRO in the management of regulatory examination as appropriate.
•    Internal and external reporting/update regarding OTCR and ERM.

People & Talent
•    Lead through example and embed the applicable and appropriate Standard Chartered values and Code of Conduct in the Risk function to drive adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

Risk Management
•    Support the implementation and maintenance of the Enterprise Risk Management Framework across Japan.
•    Manage end-to-end risk management process such as Risk Governance, Risk Appetite, Risk Framework Ownership, Risk Identification and Assessment, Risk Acceptance, Risk Monitoring, Risk & Loss Reporting, Stress testing as applicable. 
•    Provide a central contact point and oversight over all controls required to effectively manage operational risk within Japan that arises from the end to end processes. 
•    Validate and challenge the first line risk identification and assessment of gross and residual risks arising within the end to end processes.
•    Ensure that operational losses, near misses and audit fails are escalated to Group Functions in a timely fashion within the 1st line & Group OR.
•    Support the preparation and ensure the delivery of RCA for Unsatisfactory Operational Risk event as per procedure.

Governance
•    Deputise for Country CRO in overseeing OTCR management and Risk Governance activities within the function.
•    Ensure various risk teams fulfil their responsibility as risk type framework owners on specific laws and regulations assigned.
•    Lead the facilitation of Country Risk Committee which also covers Non-Financial Risk Committee and Third Party Risk Management Committee.
•    Represent Operational Risk in the Business and Functions Risk Forums in the country.
•    Manage the country process on Policy Governance.
•    Support ad-hoc projects for the Risk Function as required.
•    Track and escalate issues and undertake follow-up actions as required.
•    Support Country CRO to ensure that the Japan’s risk profile to be maintained within the Bank’s risk appetite.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Country Business Heads
•    Country Function Heads
•    Country CFCR
•    Country Operations
•    Business Risk Managers covering Japan
•    OTCR colleagues in the Cluster
•    ERM colleagues in the Cluster
•    Group Operational Risk
•    Group Risk
•    External Auditors and Regulators

Other Responsibilities
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); 

Qualifications

•    Educated to degree level.
•    Broad experience in Banking industry with minimum of 10 years’ experience, risk management experience preferred.
•    Knowledge and understanding of regulatory requirements, namely those from the Japan Financial Services Agency, Bank of Japan, Ministry of Finance, Japan Securities Dealers Association.
•    Prior experience in Finance/Risk/Compliance/Audit/Governance.
•    Excellent written and spoken English, with additional ability in Japanese preferred.
•    Very strong communication skills (both written and verbal), with the ability to interact confidently with senior stakeholders.
•    Ability to manage multiple tasks successfully and efficiently.
•    Strong analytical, conceptualisation and independent thinking skills.
•    Ability to present complex risk issues to senior and non-technical stakeholders.
•    Excellent interpersonal skills, multicultural awareness and sensitivity.
•    Pro-active risk management.

Role Specific Technical Competencies
•    Communication (verbal and written)
•    Influencing stakeholders
•    Manage multiple tasks
•    Analytical thinking
•    Change driver
•    Problem solving

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.