Job Summary

•    Support Japan Country Management Team members who do not have designated assistant support 
•    Support Financial Institutions Team in CIB Client Coverage 
•    Support Corporate Affairs and Brand Marketing Team 

Key Responsibilities

Financial Institutions Team in Client Coverage (6 members)
•    Support domestic and international business travel arrangements (flight, hotels and airport pick- up) in liaison with travel agency 
•    Support and handle the incoming visitors such as itinerary preparation, logistical transportation, compliance clearing for client visits, visa application and others
•    Assist preparation of client presentation documents for client visits
•    Assist general expenses and Travel & Expense (T&E) reimbursement claims (international and domestic business trips, client meals and taxi usage) via SAP Concur System ensuring Group Policy and Procedure are observed around T&E (Travel & Expense).
•    Assist registration of Gift and Entertainment for client meals and gifts via internal system
•    Update authorized signatories for Trade Operations related memorandum
•    Process Invoice (1 invoice for team Amex Corporate Card)
•    Arrange new joiner induction and system and folder access
•    Work closely with other assistants in the office and group, clients and third party organizations to set up meetings, conference calls, Teams video conference and internal/external events.
•    Order additional or updated business cards
•    Purchase office supplies and stationeries through internal system
•    Perform Control Sampling test monthly for Foreign Bank Agency Business and quarterly incoming offshore visitors via internal system in liaison with Business Risk Management, R&C
•    Process PDF documents adding password using Kofax application
•    Update Personal Data Inventory Ledger (PDIL) annually 
•    Support project arrangements such as golf events in liaison with CABM
•    Support office renovation and phone changes　

Japan Country Management Team members without Assistant support (mainly Chief Financial Officer, Head of HR, Chief Risk Officer (CRO) & Chief Compliance Officer
•    Assist with Travel & Expense (T&E) reimbursement claim processing
•    Provide ad hoc supports as requested such as visitors schedule coordination

Corporate Affairs and Brand Marketing Team (2 members)
•    Assist seminars, golf events, staff townhall meetings and staff gathering events with logistical arrangement and food/drinks ordering. 
•    Process invoices related to various events (golfs & seminars), sales and events goods production, translations & interpreters hiring, subscription and others

Japan CEO and PA to Japan CEO
•    Assist PA to Japan CEO during annual leave and block leave period.
•    Process invoices from CEO Office via internal system (preparation of Purchase Order and invoice submission to Accounts Payable Team)
•    Assist company representative seal stamping together with CEO Office members (PA to Japan CEO and Business Planning Manager)
•    Update Tokyo Branch company registration (Tokibo) when Bank Directors change in liaison with Judicial scrivener, corporate secretariat and notarization office based in London
•    UAd hoc supports upon request.

Internal
•    Financial Institutions Team in Client Coverage (6 members)
•    Japan Country Management Team members without Assistant Support (Head of HR and Chief Risk Officer (CRO) & Chief Compliance Officer mainly with Travel & Expense claim processing
•    Corporate Affairs and Brand Marketing Team (2 members)
•    Japan CEO and PA to Japan CEO
•    PAs / Team Assistants in Japan, regional and global based

External
•    CEO and Financial Institutions clients 
•    External Associations such various British Embassy, IBA,
•    Various vendors such as hotels, travel agency, printing company, translation, interpreter dispatch agency and others

Other Responsibilities
•    Ability to organise the assigned tasks effectively and efficiently.
•    Ability to manage multiple deliverables in a timely and effective manner.
•    Ability to engage the stakeholders in a network organisation.
•    Ability to develop in depth knowledge of the organization and good networking skills.
•    High English proficiency in business context and situations. this can included important announcement.
•    Excellent interpersonal skills including the ability to quickly build and achieve constructive working relationship with senior managers.
•    Highly developed and proven communication skills, oral, written and presentation in English and Japanese.
•    Understanding of the financial industry and its culture.
•    Ability to utilize complex internal and external systems such as SAP Concur and others
•    Highly responsible for supporting teams and projects

Skills and Experience

- Proficiency in Microsoft Tools including Outlook, Excel, Word, PowerPoint, and Teams

- Native-level Japanese language skills or JLPT N1 certification

- Business-level proficiency in English

- Minimum 3 years of experience as Team Assistant or Personal Assistant

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.