RESPONSIBILITIES

Strategy
•    Responsible for managing the operation of CCIB business’s agenda. This may include daily management of the schedule, keeping meetings and appointments on time, or changing schedules when necessary. Also provides a bridge for smooth communication and coordination between the respective team and internal departments; maintain credibility, trust and support with senior management team. 

•    Gatekeeper and liaison for contacts by responding to internal calls and correspondence on the respective team’s behalf, as necessary.

Business
•    Responsible for the organization, coordination, follow-up, of paper files / records / documents and retrieval of documentation of CCIB team’s agenda.

•    Ability to anticipate the respective team’s needs, act accordingly and proactively bring together appropriate people and resources to support in addressing issues.

•    Manage travel arrangements and proactively coordinate the pre-planning of trips, including arranging appropriate travel and accommodations, agendas, necessary contacts, marketing materials and other necessary preparations. 

•    Prepare and coordinate for incoming visits by senior executives and non-executive directors, etc. 

•    Ability to manage, coordinate and execute administrative projects / tasks. Represent the respective team in a professional and congenial manner in person, in telephone conversations and in written correspondence. Also researches, prioritizes and follow up on incoming issues and concerns addressed to the CCIB team, including those of a sensitive or confidential nature. Determines appropriate course of action, referral or response.

•    May be called upon to perform the above tasks for selected individuals outside of the respective team. 

Processes
•    Process and maintain expenses for the staff within CCIB businesses.
•    Help the respective team manage office deadlines. Make sure that action items are completed.
•    Handles confidential information in a professional and discreet manner.
•    Plan, coordinate, and implement special events.

Risk Management
•    May be called upon to conduct or coordinate periodic operational risk checks in a timely manner, up to the required standard, with full understanding of the check requirements.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Each CCIB team – Corporate, FI, and CA, etc.

Other Responsibilities
•    Support upon request

Our Ideal Candidate

•    Education     Bachelor degree preferred, with an impeccable work history, with high level administrative or executive assistant experience; ideally within multinational organizations.
•    Certifications     Must have strong organizational and time management skills; proven ability to anticipate business needs and priorities in such a fast-paced environment.
•    Languages     Fluent in business Japanese and English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.