Job Summary

To provide supports to branch sales staff and clients on Treasury Products (include FX, Structured Products and Bonds) thru phone channel.  

Key Responsibilities

Strategy

•    To lead regional TS team to take on professional advisory role (for both in-branch and hub TS) to provide best-in-town CMPS services for affluent segment, so as to unlock more business potential

•    To drive higher deepening and penetration of CMPS portfolio of affluent segment, with sustainable growth of both new-to-product and new-to-advisory clients

•    To grow CMPS business with higher productivity & upskilling of TS team, and also usage of digital platform/ tools

Business

•    To collaborate with WS and DN partners to broaden active client base and deepen banking relationship with existing clients, Affluent Segment in particular.

•    To meet the agreed KPI target set at scorecard, for both activity based KPI that contributes to financial and non-financial KPI

•    Driving business performance together with TS, particularly the PP segment performance

•    Lead the team to achieve business & scorecard targets and Bank’s strategic priorities

•    Enhancing productivity of TS, with regular review on KPIs

Processes

•    To ensure Bank Policy and operational procedures are strictly adhered, with controls on TS sales service quality

•    To identify potential operational risk and work out to mitigate risk and repeated errors  

•    To comply with the guidelines listed in operation manual and IPSP on all sales process.

Qualifications

•    Education: University Preferred 
•    Licenses: Hkma Ri Licenses 1 & 4
•    Languages: Cantonese, English And Mandarin 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.