Job Summary

This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based

This role owns the central financial control and business performance management capability for the Global Risk Services function. The role holder is accountable for maintaining the golden source view of Global Risk Services headcount and budget, operating the monthly Workforce Planning (WFP) input, challenge and sign off process, governing the cost centre and recharge structure, and producing the monthly reporting pack that gives the Global Risk Services leadership team a transparent, evidenced view of financial and headcount position. The role also leads the transition of project funded cost structures into a solid state Global Risk Services operating model by end 2026 and maintains the multiyear financial trajectory of the function to 2030

Key Responsibilities

Strategy
•    Build and maintain the multiyear macro view of Global Risk Services headcount and cost, layering in reduction, outsourcing and transformation commitments to articulate the function’s journey to 2030.
•    Own the plan for the end 2026 projects ramp down, including conversion of project cost centres into solid state Global Risk Services TOM adjacent structures.
•    Provide affordability analysis and financial insight to support Global Risk Services investment prioritisation decisions
Business
•    Maintain the centrally owned view of headcount and budget by LT member as the single source of truth for the function.
•    Produce the monthly headcount movements report at summary level, covering each LT area’s CP position, growth, reductions, FY forecast, delta and explains, distributed to all LTs on a predefined date.
•    Manage the monthly review of the parallel run budgets for in flight rightshoring initiatives
•    Maintain the central saves register covering sustainable saves, headcount exits, exit dates and associated cost saves.
•    Receive, review and store monthly finance reporting to maintain a continuous record of position movement.
Processes
•    Operate the monthly WFP input aggregation and challenge process, with defined SPOCs per LT area, briefed timelines, and sufficient runway for aggregation and syndication before commitment to finance.
•    Run the timetabled pre submission review call covering BAU cost, headcount and related positions as the formal sign off point, against a pre agreed report pack.
•    Operate the headcount approval and travel approval processes, validating all requests against the central budget and headcount tracker for affordability.
•    Own the recharge governance process, including mandate rates and recharges from transformation cost centres to project cost centres, and resolution of recharge queries and disputes.
•    Run monthly cost reviews with Finance covering accruals, actuals and variances, and periodic cost centre hygiene and recertification.
•    Maintain all artefacts in the central SharePoint with monthly cuts saved down as golden source reference documents.

People & Talent
•    Build financial management capability across the Global Risk Services COO function, coaching LT area SPOCs on WFP standards and data quality expectations.
•    Champion a culture of cost discipline and evidence based decision making across the function.
Risk Management
•    Maintain the audit log capturing all changes to the baseline Global Risk Services headcount, including approver, rationale and date, plus year to date transfers and growth, ensuring full traceability.
•    Validate that all headcount is appropriately tagged in source systems and that all reductions are captured and correctly tagged in WFP.
•    Identify and escalate affordability risks, funding gaps and forecast deviations early, with proposed mitigations.
Governance
•    Own the central cost centre structure and documentation of its alignment to LT members, including the recharge methodology.
•    Provide financial inputs and MI to Global Risk Services governance forums, including the operating review co-chaired by the Head of GRS.
•    Ensure business cases carry validated affordability assessments before approval.
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Head of Transformation, Performance and Governance
•    Head GRS, Risk and Compliance
•    Global Risk Services LT members and their nominated SPOCs
•    Group Finance and functional Finance business partners
•    Transformation portfolio and PMO leads
•    HR and Workforce Planning teams
•    BPM Hub and Committee Governance managed service teams
Other Responsibilities
•    Click here to enter text.Embed Here for good and Group’s brand and values in the Global Risk Services COO function.
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
•    Support continuous improvement of financial control processes, including automation of reporting and MI production.

Skills and Experience

•    Financial Planning and Analysis:
•    Workforce and Headcount Planning
•    Cost and Recharge Management
•    Management Information and Reporting
•    Stakeholder Management
•    Financial Systems and Data Quality

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.