Job Summary

The Individual Client Due Diligence (CDD) team is a unit within the Middle office for performing due diligence on High Risk  clients before approval. 
Individuals CDD team is responsible for client contact for existing to bank clients for completion of CDD activities.  The team can assign or take support from Relationship Managers (RMs) for completion of CDD activities / related requirements for priority clients.
 

Key Responsibilities

 The Individual CDD’s role is to: 

• Initiate Client contact (for RM managed accounts, RM can perform the client contact on behalf of the Individual CDD team for document collection) 
• Obtain necessary  document and/or information from clients
• Ensure the obtained information is updated on the system
• Complete CDD related documentation and ensure completeness of CDD information for New to bank and existing to Bank clients that is current, valid and complete and check the quality of the CDD information, as required before approval 
• Upload Documents   

Skills and Experience

• Customer Services
• Anti-Money Laundering knowledge
• Computer Appreciation

Qualifications

• Bachelors degree in any discipline with a minimum of 2nd Class Honours(lower division)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.