Job Summary

The Director of Application and Infrastructure Compliance is a key role within Standard Chartered Bank’s Technology and Operations (T&O) function. This role is to support a compliance program across Data, Information and Cyber Security (ICS), Technology and Architecture, and Resilience. The role ensures the Bank meets regulatory requirements and internal policies while embedding compliance into risk management processes.

A key focus is developing the compliance logic framework—a structured approach to assessing and monitoring compliance across technology assets. This includes building the capability to provide a clear, data-driven view of compliance, enabling better risk oversight and decision-making. The role also enhances automation, analytics, and governance models to improve efficiency and strengthen compliance processes.  Additionally, the role supports the RFI management across T&O, ensuring smooth coordination of regulatory and external audit RFIs. This includes driving enhancements to the Bank’s RFI and regulatory engagement management tool, and continuously expanding the knowledge base to streamline processes and improve responsiveness

Key Responsibilities

Supports the develop and implement a global compliance strategy for T&O aligned with the Bank’s risk appetite, regulatory requirements, and T&O’s strategic objectives. This includes,

• Defining a comprehensive compliance framework for Data, ICS, Technology and Architecture, and Resilience, ensuring consistency and scalability across all verticals.
• Aligning compliance initiatives with the Bank’s broader risk management framework and operational resilience goals.
• Providing strategic guidance to leaders and stakeholders on emerging compliance trends, regulatory developments, and industry best practices.
• Works closely with business and functional leaders across T&O, ensuring compliance activities enable innovation while maintaining regulatory adherence.
• Supports the T&O compliance function as part of Risk Management, by leveraging and driving digital solutions, including automation and data analytics, while eliminating manual attestations.
• This role also ensures the timely and quality delivery of e2e regulatory compliance (including submission and non-submission).
• Develop, implement, and continuously improve processes to monitor and manage compliance across T&O verticals.
• Leverage automation, data analytics, and digital solutions to enhance the efficiency and effectiveness of compliance processes.
• Manage end-to-end regulatory submissions, audits, and assessments, ensuring accuracy and timeliness.
• Establish, maintain and refine the compliance methodology through incorporating industry practices and standards, where relevant.
• Coordinate and lead gap assessments to identify and close compliance deficiencies across Data, Technology, ICS, Technology and Architecture, and Resilience.
• Improve and integrate processes and tools to monitor policy and standards compliance / non-compliances and their treatment (where relevant), to drive consistency in the delivery of the compliance service.
• Drive End-to-End LRM Submissions, Non-submissions and Audits review.
• Drive Gap Assessment of Operating Effectiveness for past regulations (non-submissions).

Skills and Experience

• 12+ years of experience in risk management, compliance, assurance, or equivalent field, preferably in Banking or Financial Services.
• Strong analytical and program management skills. Certification preferred, but not essential.
• Excellent interpersonal skills to foster positive relationships with internal and external stakeholders.
• Thorough understanding of ICS, Technology, Resilience and Data business processes, risks, threats, internal controls, and experience with regulators and multi-stakeholder organisations.
• Knowledge of the businesses, markets and operations of Standard Chartered Bank and relevant policies, procedures, and processes have an added advantage.
• Ability to collect and analyse data and make recommendations in written and oral form.
• Strong ability to liaise with all parts of the Bank, including senior security, risk and business stakeholders.
• Highly effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers. Fluency in English.
• Bachelor’s Degree in Information Technology, Cybersecurity, Business Management, or other related discipline. Professional certifications have an advantage (e.g., CISA, CISSP, CISM, ITIL, PMP, CSM, CPO, LEAN Six Sigma).
• Ability to commit up to 10% business travel.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers