Job Summary

This role could be based in Poland and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

The Vantage Programme is a strategic transformation initiative to be accelerated through Fit for Growth. It aims to redefine how we deliver business services across the Bank. It is designed to enhance scalability, unlock greater operational leverage, and strengthen our competitive edge by uplifting service experiences through client centric innovation. Through embedding AI at the core of our operations, we aim to advance a skills-first operating model, simplify and align processes and technologies, and deliver enduring strategic value. Vantage advantages the objectives of Fit for Growth and supports our efforts to create Functions of the Future.

The Director Business Analyst, MIS & Telemetry for the Vantage Programme will be responsible for designing and delivering the measurement, reporting, and dashboard capabilities that enable effective oversight of the Bank’s evolving global business services model. As part of a strategic transformation initiative, this role will coordinate across multiple functions and stakeholders to consolidate the existing metrics universe into a single central inventory, leverage this inventory to streamline production and consumption, and embed performance insights with actional recommendations into governance and decision-making forums, ultimately translating into decisions that leaders can act on. This role ensures that metrics, reporting standards, and management information are robust, consistent, and aligned to the Bank’s broader transformation and productivity agenda, while remaining closely integrated with stakeholders across the wider organization.

Key Responsibilities

• Support the Programme Director, MIS & Telemetry, Vantage, in defining clear metrics and MI roadmap for the Programme.
• Support the Programme Director in driving MIS & Telemetry workstream delivery including defining how success, value, and performance will be measured.
• Support the Programme Director in ensuring metrics, dashboards, and reporting outputs meet the Bank’s governance, risk, and control standards.
• Partner with business and functional stakeholders to design and implement target state telemetry and dashboard model for senior leadership.
• Perform process mapping, process design and data analysis for the MIS & Telemetry workstream, as required.
• Establish consistent definitions, calculation logics, and reporting standards for metrics reporting.
• Design and maintain dashboards, reporting cycles, and data flows that enable timely and reliable performance tracking.
• Support the Programme Director in applying strong project management disciplines to the MIS & Telemetry workstream, including structured planning, milestone tracking, dependency management, and timely delivery of agreed outputs.
• An awareness and understanding of the main risks facing the Group and the potential impact that the Programme could have on the ability of the organisation as a whole to manage those risks.
• Help the Programme Director identify, escalate and resolve issues that have the potential to hinder or delay the implementation of the required steps under the Programme.
• Help the Programme Director resolve any issues or conflicts arising under the Programme. Work with other key project teams around the Group to ensure inter-dependencies are appropriately considered and managed.
• Maintain clear ownership, change control, and auditability of metrics definitions and reporting methodologies.
  
• Represent the MIS & Telemetry workstream at all relevant programme and governance working groups.

Skills and Experience

• Bachelor’s degree in Business, Finance, Engineering, Mathematics or a related field.
  
• 10+ years of experience in Banking, Financial Services or a related industry preferred.
  
• Prior experience in business analysis essential.
  
• Project Management experience.
• Exposure to large-scale transformation programmes desirable 
  
• Experience in management information and performance reporting preferred.
• Exceptional communication and Presentation Skills.
• Expert in Data infrastructure and Data visualization.
• High proficiency in Dashboard and MI reporting.
• Fluent in English (written and spoken).

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.