Job Summary

The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.

The role supports the Programme Director/Manager for Risk Transformation & Regulatory Enablement in delivering a multi-year programme to uplift and enhance the Bank’s Operational Risk Management Framework (ORMF).

The programme addresses regulatory expectations and internal audit findings, driving consistent risk management standards across the Bank’s operations and business functions. This position goes beyond traditional PMO responsibilities. The incumbent acts as both a delivery enabler and content integrator, combining disciplined programme management with risk-framework understanding to ensure deliverables are complete, coherent, and ready for governance or regulatory review.

Key Responsibilities

• Assist the Programme Director/Manager in translating strategy into executable plans with measurable outcomes and tracking delivery against milestones.
• Translate strategic objectives and regulatory milestones into executable workplans with measurable outcomes.
• Partner with workstream leads to embed ORMF standards and align deliverables to regulatory and internal audit outcomes.
• Maintain consolidated tracking of progress, dependencies, and risk treatment actions across multiple workstreams.
• Ensure transparent reporting of progress and issues to the Programme Director/ Manager and senior stakeholders.
• Work directly with workstream owners to consolidate inputs, feedback, and decisions into actionable outputs.
• Map dependencies across ORMF components and escalate blockers or overlaps to the Programme Director/ Manager.
• Facilitate alignment between programme deliverables and other risk-management initiatives across the Group
• Identify opportunities to streamline governance processes, documentation standards, and reporting routines.
• Contribute to template design, taxonomy consistency, and the continuous improvement of programme reporting practices.
• Maintain and update RAID logs, ensuring that risks and issues are clearly documented with assigned owners and actions.
• Track dependencies across workstreams and escalate potential blockers to the Programme Manager promptly.   
• Prepare dashboards, reports, and presentations for programme leadership and governance forums.
• Ensure accurate and consistent data entry across various tools (Clarity, SharePoint, Jira/ADO).
• Provide data-driven insights to highlight delivery risks or misalignments.

Skills and Experience

• Proven experience in supporting large-scale transformation or regulatory programmes.
• Strong organizational skills with the ability to manage multiple governance forums and deadlines.
• Excellent written and verbal communication skills, capable of preparing clear packs and reports.
• Proficiency in Clarity, SharePoint, Excel, Power BI, and PMO tools (Jira/ADO).
• Strong stakeholder engagement skills, able to work effectively with the Programme Director/Manager, workstream leads, and senior stakeholders.
• Detail-oriented, structured, and proactive in tracking issues and supporting resolutions.
• Personal authority based on established trusted relationships and ability to provide advice and functional direction
• Strong knowledge of the businesses, markets and operations of Standard Chartered Bank and the policies, procedures, and processes through which Operations, Technology and Cyber Risks are addressed throughout the Group
• Proven ability to lead highly complex, global activities through influence and credibility rather than command and control
• Ability to assess strategic priorities and focus on detailed aspects of a function in order to drive effective delivery
• Sound judgement and anticipation and strong integrity, independence and resilience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.