Job Summary

This role reflects our commitment to more than just profitability—it's about living our values and upholding our brand promise, Here for Good. The Managed Services team, established to support Group Risk and CFCC, centralizes the production and risk management activities in a service hub. This allows teams to make risk-reward decisions based on judgment and expertise, influence business and regulatory outcomes and oversee strategic risk and compliance programs.

You will be responsible for:

• Risk Assessment: perform both inherent and residual risk assessments (regular and targeted).
• Control Design & Monitoring: Design controls, assess their effectiveness, and dynamically monitor risk and controls.
• Change Risk: Assess and manage risks associated with change initiatives.
• Incident Management: Manage issues and events, escalate as needed, and ensure timely reporting.
• Risk Insights: Provide actionable risk insights to business stakeholders.

This is a global role, covering SCB's presence across Asia, Africa, the Middle East, Europe, and the Americas, and spans multiple business lines such as Retail Banking, Private Banking, Wealth Management, Transaction Banking, and Financial Markets

Key Responsibilities

• Understand and support the bank’s strategy to unite businesses and functions and drive organizational transformation.
• Help build world-class risk and compliance capabilities, fostering a risk-aware and client-focused environment for the bank’s next phase of growth.
• Deliver simplified, standardized, and digitized solutions that meet compliance obligations while providing insights to the 1st Line of Defence (1LoD) for better decision-making.
• Maintain awareness of the broader business, economic, and market environment.
• Support the integration of Managed Services into the Bank’s overall Risk and CFCC management strategy.
• Build and maintain strong, effective relationships with stakeholders across all three lines of defence.
• Ensure compliance with regulatory standards while delivering key initiatives aligned to the Professional Services performance scorecard.
• Execution of risk assessment, monitoring and insight processes.
• Contribute to process improvements, streamline workflows, and maintain up-to-date documentation.
• Enhance and simplify controls related to OTCR (Operational, Technology, and Cyber Risk), where appropriate.
• Identify insights, analyse, and assess OTCR risks and implementing control frameworks to manage these risks.
• Continuously monitor risks and control environments, generating insights to enable operational or tactical risk responses.
• Support the end-to-end lifecycle of audit, assurance, and regulatory reviews related to Professional Services, including tracking and remediation.

Skills and Experience

• Business & Contextual Experience in at least one of the below:
  • Retail Banking
  • Wealth Management
  • Private Banking
  • Transaction Banking – Trade, Transaction Banking – Cash Management
  • Markets (e.g., Sales & Trading, Global Credit Markets, Private Side)

• Domain and Functional Experience in one of the below:

  • OTCR – Operational, Technology and Cyber Risk
  • Conduct & Compliance Risks:
    • Data Risk
    • Conflict of Interest
    • Non-Financial Regulatory Reporting
    • Regulatory Conduct
    • Market Conduct
    • Client Conduct
  • Financial Crime Risks:
    • Anti-Money Laundering
    • Anti-Bribery & Corruption
    • Sanctions
    • Fraud (Internal and External)
  • Experience in Business or Product or Operations Risk Management with exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role.
• Well versed with tools and techniques of analysing potential risk exposures.
• Understanding of best practice risk assessment techniques and risk management frameworks.
• Any industry certifications in the CFCC domain are most welcome (e.g., ACAMS, ICA).

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.