Job Summary

While the Associate Director OTCR will focus on Technology risks, this role will have responsibility for supporting and execution of the Operational and Technology Risk Framework, its related Policies and Standards in line with the regulatory requirements of the Bank. This position is a 2nd line of defence role, where the role includes responsibility for overseeing, supporting, challenging and deciding operational and technology risk matters at SCB AG. 

The role requires expertise in internal controls, issue management, risk and control and self-assessment processes in the Operational & Technology Risk domain, to ensure that the identified risk issues and associated remediation actions across the Bank are delivered and completed, with the highest levels of discipline and in line with Bank´s policies and standards.

The role will work with the Bank´s Operational and Technology Risk and own Information Technology Policy and broader standards of the Bank. The role will also interface with the Bank´s Information and Cyber Security control area

Key Responsibilities

• Guide 1st line Process Owners / Business Risk Managers and 2nd line Risk Owners to achieve sound risk management within SCB AG
• Communicate confidently and clearly with senior stakeholders, taking a lead in working groups and other meetings.
• Participating in projects relevant for the Technology and Operational Risk area. 
• Acting as contact person within the institution and towards third parties for Technology and Operational risk related matters, and enquiries
• Properly execute all processes where OR is the identified first line process owner.
• Actively support Head Operational Risk to ensure effective management of non-financial risks within the Risk function and compliance with applicable internal policies, standards, frameworks and external laws and regulations.
• Continuously improve the operational efficiencies and effectiveness of risk management processes and framework
• Act as second line Operational / Technology Risk control owner for Business and Functional activities or processes performed in the country under SCB AG and the region.
• Monitor the local execution within the country-level processes; and adherence to local/global frameworks, policies, standards and process governance set out by country/global process owners & risk control owners.
• Monitor compliance to the Board approved risk tolerances and effectiveness of the risk controls; escalate material exceptions to the senior management and Country Non-Financial Risk Committee.
• Guide through example and embed the Group's/ SCB AG’s values and Code of Conduct in the Operational Risk function to drive adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Continuously assess the strategy and growth versus the internal operational risk profile and external environment; and inform the development of the business plans, products and process infrastructure.
• Act as first line process owner for relevant operational risk processes, as defined within the Group's/Countries (SCB AG) Process universe, be accountable to other risk control owners for implementation of policies and control standards set by Risk Control owners and ensuring compliance and operate within the risk tolerance and risk appetite set by risk control owners.
• Ensure implementation and usage of the Operational and Technology Risk Type Framework across the processes and activities performed within the country/branches, including risk appetite, stress testing and SLA and EUC Management for AG’s Operational Risk Function.
• For new processes included to the process universe, validate and challenge inherent risk and residual risk assessment for resulting critical processes, including control standards and key risk indicators for continuous monitoring of the operational risk profile.
• For existing processes, validate and challenge inherent/residual risk assessments due to underlying process changes. Continuously validate and challenge changes to the residual risk assessments based on recent exceptions from control standards and key risk indicators, and other relevant internal and external factors.
• Review, challenge, recommend or support (within delegated authorities) Residual Risks, Treatment Plans and Risk acceptance plans for operational risks rated as per defined thresholds.
• Monitor and report material changes to the operational risk profile and escalate material exceptions to senior management and risk committees.
• Review and challenge the causes of the operational risk events and appropriateness of the mitigation actions. Report and escalate significant operational risk events and support the preparation of the root cause analysis. Approve (within delegated authorities) treatment plans for Material Risk Events.

Qualifications

• Market Knowledge: Substantial experience in the banking industry, including demonstrated success in a similar role.
• Risk Management and Control: Demonstrated track record in successful management and expertise in process design and control.
• Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework (in particular in relation to IT) in which the firm operates, and the regulatory requirements and expectations relevant to the Risk function.
• Non-technical Skills: Relationship management experience — with external stakeholders
• Operational risk management experience.
• Business/function experience.
• A clear understanding of the Bank's approach to the management of operational risk, or equivalent experience gained in other organizations.
• Ability to leverage resources across the organizations to complete deliverables.
• Sound judgment and courage necessary to perform a control role and maintain effective working relationships

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off  volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.