Key Responsibilities

• Act as a backup subject matter expert, providing strong guidance and direction in all aspects of backup design and support, asserting one’s technical authority to reach successful outcomes.
• Act as the technical lead on initiatives and projects and take accountability for their delivery.
• Work with the teams to streamline and automate the ability to add, remove and manage backup servers and clients.
• Work with audit, risk and application teams on data restoration and recovery.
• Understanding of securing and making the backup infrastructure resilient and immutable.
• Ensure the global backup estate is available, performant, stable and resilient, and delivers to expected service levels.
• Harness automation technologies wherever possible to simplify and increase efficiencies.
• Work closely with peers in the Storage and Backup Team to engineer solutions, develop designs, new products, standards and roadmaps.
• Perform ad-hoc capacity and performance sizing exercises, demonstrating sound judgement, and giving coherent and presentable recommendations with clearly defined outcomes.
• Deploy, build, test and integrate new assets into production, complying with the Bank’s procedural, technical and security standards.
• Participate in data migrations, demonstrating a sound awareness of the migration flow, prerequisites and dependencies, testing, success criteria and risk mitigation. Deliver successful migrations with zero incidents.
• Exercise advanced troubleshooting skills when responding to incidents, including major incidents and escalations; act as the incident situation-lead to lead collaborative efforts to successful resolution.
• Storage provisioning and demand management. Review and assess storage allocation requests while paying diligent consideration to operational standards/guidelines and current capacity and performance utilisations.
• Participate in the on-call rota for escalations and major incidents.
• Oversee routines and failures but periodically participate in out of hours support to fulfil production and project needs as required.

Skills and Experience

• In-depth technical knowledge of backup and the Cohesity, Veritas, Arc Serve and Data Domain product suite and technologies.
• Advanced knowledge of Tape Libraries.
• Strong knowledge of Data Bunker / 3rd Site Backup sites.
• Knowledge of File Storage NAS technologies (Isilon and NetApp).
• Knowledge of Block Storage SAN technologies (Pure, Hitachi).
• Knowledge of Object Storage. 
• Knowledge of Compute Technologies – Windows, Linux, AIX.
• Knowledge of scripting/programming.
• Knowledge of security scanning technologies.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and team collaboration skills.
• Preferable Backup Software – Cohesity, ArcServe, Data Domain certifications.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.