Job Summary

Business Continuity Management (BCM) provides the framework to ensure an organisation can continue critical processes during a disruption. This is achieved through the criticality assessment of processes and the documentation and testing of recovery strategies. BCM directly underpins the firm's Operational Resilience capability to remain within impact tolerances.

The Manager supporting Business Continuity will play a key role in ensuring robust operational resilience across the Bank's footprint. Leveraging a strong understanding of financial institutions, business processes and continuity frameworks, this individual will drive the implementation and oversight of business continuity initiatives, acting as a central point of contact for both internal and external stakeholders. The role demands proactive engagement, strong analytical skills, and the ability to identify, escalate and remediate risks efficiently.

The role focuses on stakeholder engagement, training and capability development, technical upskilling, and the review of completed artefacts. The role holder will be responsible for supporting the end-to-end adoption of Business Continuity across Businesses, Functions and Geographies, and for ongoing oversight of completed artefacts such as Business Impact Assessments, Business Continuity Plans, testing, metrics, and exception monitoring and reporting.

Key Responsibilities

• Support the implementation of the long-term approach to managing Business Continuity and Operational Resilience for underpinning IBSs.
• Participate in the continuous improvement of initiatives linked to Business Continuity and Operational Resilience.
• Awareness and understanding of the Group’s business strategy and model appropriate to the role.
• Engage with relevant industry forums and ensure alignment with strategic programme scope, objectives and deliverables.
• Support BCM strategic tooling implementation ensuring regulatory requirements are met.
• Engage with business stakeholders to align on consistent and robust approaches that promote advocacy of the BCM strategy, drive cultural change within the business, and support the adoption and embedment of BCM principles into business-as-usual operations.
• Design targeted messaging for different audiences (e.g. Group Process Owners) across multiple channels to ensure clarity and engagement.
• Drive sustained awareness and engagement initiatives that increase understanding, ownership and the practical application of BCM requirements across the Bank.
• Act as a subject matter expert on Business Continuity Management (BCM), ensuring alignment with regulatory requirements, industry standards, and internal policies.
• Support the development and continuous improvement of Business Continuity Management (BCM) tools and processes.Lead UAT activities and collaborate with stakeholders to ensure effective BCM solutions.
• Manage BCM risks, exceptions, and remediation activities to strengthen organisational resilience.
• Support the reporting of metrics and action plans to Group and Business governance committees.

Skills and Experience

• Minimum 5 years’ experience in Business Continuity Management or Operational resilience within large-scale transformation programmes (minimum 10 years of experience in financial institutions).
• Education Degree in a related field and professional accreditation with a related industry body.
• Certifications Business Continuity Management related certification (BCI, DRI etc.).
• Languages English.
• Deep understanding of Continuity strategies and plans applicable to Banks.
• Broad awareness and understanding of business model and risk profile.
• Business continuity management related certification like BCI, DRI.
• Proven ability to drive business adoption across complex stakeholder groups.
• Experience working in matrix, global environments.
• Business Continuity Management and Operational Resilience skills.
• Crisis Management experience.
• Operational Risk Management knowledge.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.