Key Responsibilities

• Own the DORA Technology Change and Major Incident Management process for Standard Chartered AG, involving the Critical Important Functions: SPOC, ISRO, Compliance Team and Tech Risk to analyse and prepare report incident report submissions to BaFin as per DORA. 
• Own, oversee and coordinate the Country Change Advisory Board (CAB) for Technology Change Management and ensure local control execution.
• Oversee and manage the responses to ICT incidents (in collaboration with Information Security) to minimize impact on business operations.
• Responsible to manage the End-User Computing (EUC) governance process, including support the local EUC owners on register the EUC, validation of the EUC risk and document where needed.
• The (TSR) Testing Steering Role must fulfil all its reporting obligations arising from the ongoing tests and discuss the test results and any possible consequences and necessary measures in detail with the relevant committees of the AG and the Group.
• The TSR supports the application owners (Group) and process owners (AG) during the test execution of ordered tests (TLPT) by working closely with the testers.
• The TSR provides organisational and technical support for all tests ordered by the AG, and if necessary for the Third-Party Intelligence Provider (only for TLPT). This includes participation in all related tasks, such as discussing the intermediate results of the tests and possible next steps.
• The TSR supports the AG in responding to enquiries from the banking supervisory authority, for example by creating presentations, providing written responses and participating in bank audits.
• Coordinate the Change and Major Incident Management processes.
• Manage incident responses to minimize business impact.
• Oversee the tech incident queue, handle major escalation, and report internally.
• Provide timely feedback and manage change requests.
• Acts as an observer, checker and explainer of tests.
• Overseeing testing and monitoring of IT service providers, supporting application owners during test execution, support EUC Owners, advising management on testing matters, and regularly reporting the testing status to the 2nd Line of Defence. 

Skills and Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.