Job Summary

Provide leadership and oversight of DLP and AI-related operational services, ensuring effective management of DLP triaging activities performed by CDC, maintenance of process documentation, operational governance, reporting, and continuous improvement. The role serves as the primary coordination point between DLP, CDC, AI stakeholders, and key business partners to ensure consistent, efficient, scalable, and auditable operational service delivery.

If you’re searching for a career with high visibility, a steep learning curve and the opportunity to change the future of a global business, you’ve found it. Join our Cyber Defence team and you’ll be given the resources you need to protect our most valuable assets – our people and our products. It’s a demanding job. Our security needs are broad, unique and constantly evolving. That’s why you’ll have the freedom to work autonomously and enjoy access to resources like cyber hub, our dedicated learning programme. Get ready to pioneer better, faster and safer ways to enhance our resilience against threats while keeping our business moving forward

Key Responsibilities

• Lead the development and continuous improvement of the Data Loss Prevention (DLP) operational service, ensuring a scalable, efficient, and sustainable operating model aligned with business and security objectives.
• Drive operational excellence by standardizing processes, identifying automation opportunities, improving reporting capabilities, and enhancing overall service performance and maturity.
• Define, monitor, and report on key performance indicators (KPIs), service levels, and operational metrics to ensure effective governance, quality, and continuous improvement.
• Act as the primary liaison between the DLP function, Cyber Defence Centre (CDC), AI Factory, Cyber Security teams, and other stakeholders, ensuring effective collaboration, triage, investigations, and escalation management.
• Oversee DLP operational processes delivered by the CDC, ensuring adherence to established procedures, service standards, governance requirements, and resolution targets.
• Support emerging AI security and data protection capabilities by developing operational processes, playbooks, monitoring frameworks, and governance controls to enable effective detection, investigation, and response to AI-related risks and incidents.
• Own the maintenance, review, and continuous improvement of DLP process documentation.
• Attract, retain, and develop top-tier talent in the field of AI security, ensuring a diverse and skilled workforce.
• Create operational plans and reports for business and functions in respect of AI security.
  
• Regularly assess the risk landscape and adapt strategies to address new and existing threats.
  
• Conduct regular risk assessments to identify vulnerabilities and threats to the organization’s data.

Skills and Experience

• Bachelor’s degree in Information Security, Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• 10+ years of experience in cybersecurity, data protection, information governance, compliance technology, or related disciplines.
• Strong hands-on expertise with Microsoft Purview, including Data Loss Prevention (DLP), Information Protection, Sensitivity Labels, Data Classification, Insider Risk Management, and related data governance capabilities.
• Proven experience designing, implementing, and optimizing enterprise-scale Data Loss Prevention strategies, policies, and governance frameworks.
• Solid understanding of data protection principles, cybersecurity controls, information security best practices, and risk management methodologies.
• Experience with AI Security, including securing AI-enabled solutions, managing associated risks, and supporting responsible AI practices.
• Knowledge of Data Engineering concepts and data lifecycle management.
• Understanding of Machine Learning and Large Language Model (LLM) Operations, including security, governance, and risk considerations for AI-driven technologies.
• Experience with Cloud Security principles and controls across modern cloud platforms, ensuring the protection of data, identities, and business-critical services.
• Strong Incident Response and security investigation experience, including incident response.
• Working knowledge of regulatory, privacy, and compliance requirements related to data protection and information security.
• Demonstrated ability to independently lead complex initiatives and influence decisions across technical and business stakeholders.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to balance security, compliance, innovation, and business objectives.
• Outstanding communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences and engage effectively with stakeholders at all levels.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.