Job Summary

The purpose of the role as a Trainer is to create, implement and administer training programmes to support and enhance the knowledge, skills, and behaviours of the Financial Crime Surveillance Operations (FCSO) staff. The Surveillance Academy team’s objective includes:

• Ensuring that FCSO staff have the skills and knowledge required to perform their role (including systems and processes) and support the business (including banking product knowledge), 
• Provide, facilitate FCSO staff with relevant behavioural skills training, 
• Support any ad hoc training program required to support the Bank’s ambitions and goals with respect to Financial Crime risk management.

Key Responsibilities

• As a matrix manager provide leadership, management and coaching to direct report to deliver against team objectives, keep team motivated and help them realise individual potential.
• Develop and deliver effective FCSO training content in line with Financial Crime Compliance professional excellence standards.
• Planned, scheduled, and deliver FSCO training program.
• Carry out a needs and gap analysis with key stakeholders such as FCSO Management Team, CFCC, Business, HR, and other relevant support areas to identify learning requirements.
• Partner with FCSO Quality Control & Risk Management to identify FCSO risk areas and develop appropriate training programs to address and reduce such risks for the function. 
• Provides regular training management information to the FCSO Management Team.
• Ensure all team members (especially trainers) are suitably trained and developed to carry out their roles and responsibilities. 
• Ensure team processes are ‘fit for purpose’ from a risk management, regulatory, operational, and financial perceptive and where deficient ensure these defects are risk assessed and looped back into the respective process design and build team to fix according to the Bank’s CFCC & Operational Risk Framework and Code of Conduct.

Skills and Experience

• Minimum three years of experience in banking and financial crime. 
• Strong knowledge of AML/CFT/Sanctions. 
• Previous experience in team management or leadership roles. 
• A growth mindset with a strong drive for continuous learning and self-improvement. 
• Excellent communication skills in English, both written and spoken. 
• Public speaking and presentation skills, with ability to deliver information to various audiences. 
• Advanced Excel skills with ability to analyse data. 
• Experience in learning and development is nice to have. 
• Experience in content creation is nice to have. 
• Flexibility to work across time zones (Singapore, Middle East, United Kingdom, United States). 
• Flexibility to work from the office at least two days per week. 

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.