Job Summary

•    Strong command of web templates and web technologies including responsive and adaptive HTML templates, CSS and JavaScript. 
•    Manage and implement on-going content updates according to business requirements including loading of marketing campaign pages, daily information such as fees and interests rates, update to product offerings, or regulatory alerts and notices. 
•    Ensure content update request is per Group Web management guidelines and best web practices. 
•    Ensure content update request is performed in timely manner per SLA. 
•    Work closely and communicate with stakeholders on content update requests requirement to ensure smooth and timely implementation. 
•    Discover, diagnose, and report Web site problems, including broken links (both internal and external), typographical errors, and formatting inconsistencies. 
•    Perform cross device and cross browser testing to ensure web UI and functionality work accordingly to design 
•    Hand-on experience with all of the following - WordPress, Google Webmaster Tools, GA 

Key Responsibilities

•    As a Digital Webmaster, you will manage, maintain, optimize and improve Standard Chartered website according to business requirement from various retail stakeholders. You will manage web content updates, support scheduled web content publishing to meet all business requirements. You will ensure that all content updates follow the web operating model and is completely align with SC Group Web Management standards and guidelines. 

•    You will also work with our technology team to expand our presence through the design and implementation of new web-based applications that will positively impact our customers’ experience.

Strategy
•    Awareness and understanding of the Group’s business strategy and model appropriate to the role. 

Business
•    Awareness and understanding of the wider business, economic and market environment in which the Group operates 

Processes
•    Responsible for executing and supervising the Budget process. 

People & Talent 
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
•    Employ, engage and retain high quality people, with succession planning for critical roles.
•    Responsibility to review team structure/capacity plans.
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. 

Risk Management
•    The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures
•     Act as the [Process] risk control owner under the Group’s Risk Management Framework (including relevant Operational Risk Framework ownership for [Liquidity] risk.

Governance 
•    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

•    WordPress (CMS)
•    HTML, CSS, JavaScript
•    JS Frameworks (example, React)
•    SEO
•    UI / UX

Qualifications

•    Bachelor’s degree in business, Computer Science or related field 
•    2 to 3 years of relevant experience
•    High degree of responsibility. 
•    Business level proficiency in English in both verbal and written is necessary. 
•    Excellent oral and written communication skills, ability to interact with business representatives. 
•    A fundamental understanding of UX/UI principles with a high attention to details 
•    Build relationship with various kind of stakeholders, such as Product, Marketing, Corporate Affairs, etc. 
•    The proven ability to work under pressure with multiple requests coming in from multiple stakeholders in short period of time. 
•    Good understanding of web standards including W3C, typography & iconography 
•    Good understanding of SEO principles and ensuring that the applications will adhere to them 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.